David VanAmburg

It may come as no surprise that Americans are unsatisfied with their TV, Internet and phone providers. However, the most recent data from the American Consumer Satisfaction Index indicates that customer satisfaction in the industry is currently at a seven-year low. Occupational Hazard This...

Apple remains in the spotlight, smartphones are still popular and BlackBerry can’t gain any footing. All of these facts were revealed in a new study that caught the attention of investors Thursday. There are multiple dimensions to the newest study by the American Customer Satisfaction Index (...