American Customer Satisfaction Index

The site 24/7 Wall St. recently ranked America’s most-hated companies based on metrics -- rating companies on customer service, employee satisfaction and share price performance. Here are America’s five most-hated companies: 5. Bank Of America Corp (NYSE: BAC) Poor share price...

The last seven days have provided another round of enticing headlines for investors to examine. For the first time in a while, Google (NASDAQ: GOOG) seemed to gain more headlines -- and more positive attention -- than its Cupertino, California-based competitor. Apple (NASDAQ: AAPL) didn't stay...

Apple remains in the spotlight, smartphones are still popular and BlackBerry can’t gain any footing. All of these facts were revealed in a new study that caught the attention of investors Thursday. There are multiple dimensions to the newest study by the American Customer Satisfaction Index (...