Customer Experience

TDCX, Inc. (NYSE: TDCX), a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, announced recently it is opening a new office in Iloilo in the Philippines. This latest move from the rapidly growing company will help it better serve the booming...

By Heidi Bullock, CMO, Tealium  In this rapidly changing market, knowing your customers has never been more important. Today, companies can do that through customer data. Customer data platforms (CDPs) allow businesses to collect, optimize and activate customer data across every channel in...