RingCentral

Is the cloud-based phone service worth the trouble of enduring one major outage a year? Benzinga uses RingCentral. In 2011, on our company's most important day of the year, the service went down, effectively terminating our ability to make or receive calls with our office phones. It was awful, to...

Before answering, you might want to hear from someone that uses the service. Namely, Benzinga. We use RingCentral, and on the day we announced that Benzinga had received a $1.5 million investment from the founders of Groupon, the service went down. RingCentral attempted to make things right by...

Earlier today, RingCentral (a virtual phone service with plans for small businesses) went down, creating huge problems for businesses that rely on the company's services. Benzinga is one such company. We use RingCentral as our main office line. After restoring the service, the company agreed to...

RingCentral, a virtual phone service with plans for small businesses, is down this morning, causing headaches for many businesses across the country. This development comes as both consumers and businesses struggle to communicate without Skype, which is down this morning as well. Benzinga is...