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Chatbot A Legal Entity? Air Canada Argued It Is 'Responsible For Its Own Action' In An Attempt To Evade A Refund. Here's What Happened Next
Monday, February 19, 2024 - 3:28am | 786In the series of AI-powered chatbots going rogue, Air Canada's (OTC:ACDVF) conversational tool is the latest to bring trouble. The airline has been ordered to honor a refund policy that was mistakenly communicated by its chatbot. What Happened: Last week, Air Canada was ordered to refund a...